Do I have to use NDIS approved Businesses to buy Mobility Aids?

In a word, NO.

There are multiple avenues to help you with the associated costs when buying the equipment you need.

If you find an item online, in a store like Mobility Tree, it is your right to be able to choose who you purchase items from, within the guidelines, of course.

Ask your current provider about the options available.

In November 2025, the Australian government changed the Home Care Package and Short-Term Restorative Care systems to the Support at Home Program to help older Australians remain independent and live at home for longer. Eligibility is available for people over 65 or Aboriginal and Torres Strait Islander people over 50. Under the Support at Home program, mobility aids are funded through a dedicated separate budget called the AT-HM scheme.

Commonwealth Home Support Programme (CHSP): If you currently receive entry level support through CHSP, you can still access basic mobility aids. The CHSP is scheduled to transition into the Support at Home program no earlier than July 2027. 

State-Based Schemes: Programs like the Medical Aids Subsidy Scheme (MASS) in Queensland provide subsidies or permanent loans for residents with permanent conditions who are not covered by other federal programs.

Private Health Insurance: Some policies may reimburse a portion of the cost for prescribed mobility equipment.

Need more info? 

https://mobilitytree.com.au/blogs/news

 https://australianseniorsnews.com.au/retirement-living/caring-advice-plus-mobility-products-all-under-one-tree-mobility-tree/